Have you ever noticed the grocery store clerks that stand by the check out lanes and direct you to the shortest one? Are we so lazy as a nation we can’t judge for ourselves?
Yesterday I was in a store and told to go to lane 7, that it would save me time. So not wanting to argue, I got out of the line I was in and moved to lane 7. So my five items and I are now behind one person instead of three, but this one person has a full cart load of groceries where the three people I was originally behind had one or two things each. They were all three done checking out before this other person finished emptying her cart. After a couple more minutes the helpful clerk directed be back to my original line to save time. I would have saved more time if she had left me where I was.
What is the point of this service? It definately isn’t to save the customer’s time. I can easily determine which line is shorter for myself and if she really wanted to save me time, she should have opened another register instead of shuffling me around.